Definition

Affiliate conversion rate

A program's conversion rate is the share of affiliate clicks that end in a sale. It means nothing until you say what counts as a conversion.

One to five percent is the usual SaaS range when counting paying customers. The figure climbs a lot if you count free-trial sign-ups — hence the first rule: say what you measure. Two programs both quoting “8%” while counting different things are not comparable, and an affiliate who finds out afterwards stops trusting the rest.

Three factors move it, in this order: how well the affiliate's audience fits the product, the landing page — a deep link to the page that keeps the promise converts better than a drop on the homepage — and sign-up friction.

The most useful reading is not the absolute value but the gap with the site's overall conversion rate. Affiliate traffic converting much worse than direct traffic points to a targeting problem, or incentivised traffic; affiliate traffic converting better says you have a channel, and that is the moment to put resources behind it.

Related terms